Privacy & Data Policy →

The data controller for this website is CHETRA Dichtungstechnik AG, Marsstraße 1, 85551 Heimstetten b. München, Germany. Our external Data Protection Officer is ascon-Datenschutz GmbH & Co.KG, reachable at office@ascon-datenschutz.de or +49 911 14 89 86 51.

We collect personal data that you provide to us through our contact form or by email. This may include:

• Name and email address (required fields in the contact form).
• Company, industry, product interest, and technical requirements (optional fields).
• Communication content and correspondence.

We process your data on the following legal bases:

• Art. 6(1)(b) GDPR – processing for the performance of pre-contractual measures (e.g., responding to contact form inquiries).
• Art. 6(1)(f) GDPR – processing based on legitimate interests (e.g., website improvement, technical security).
• Art. 6(1)(c) GDPR – processing to comply with legal obligations (e.g., tax retention requirements).

We use Umami, a privacy-friendly analytics tool, to evaluate the usage of our website statistically. Umami does not set cookies and does not store any personal data. No IP addresses are stored and no cross-site tracking is performed. Processing is based on our legitimate interest in improving our website (Art. 6(1)(f) GDPR).

Our website uses only technically necessary cookies. One cookie stores your language preference (PARAGLIDE_LOCALE) so the website is displayed in your preferred language. Another value in your browser's local storage remembers your light/dark mode setting. These are essential for the operation of the website and do not require consent.

We do not sell your personal data. Your data is shared with processors to the extent necessary for the operation of our website (e.g., hosting via Cloudflare). Data processing agreements pursuant to Art. 28 GDPR are in place with these service providers. In the context of hosting, personal data may be transferred to third countries (in particular the USA). Such transfers are carried out on the basis of an adequacy decision by the European Commission (EU-US Data Privacy Framework) or appropriate safeguards pursuant to Art. 46 GDPR.

We implement appropriate technical and organizational measures to protect your personal data. Your data is retained only for as long as necessary to fulfill the respective purposes or as required by statutory retention periods. Contact inquiries are regularly deleted no later than 12 months after final processing, unless statutory retention obligations apply.

You have the following rights under the GDPR:

• Right of access to your stored personal data (Art. 15 GDPR).
• Right to rectification of inaccurate or incomplete data (Art. 16 GDPR).
• Right to erasure of your personal data (Art. 17 GDPR).
• Right to restriction of processing (Art. 18 GDPR).
• Right to data portability (Art. 20 GDPR).
• Right to object to processing (Art. 21 GDPR).

You have the right to lodge a complaint with a data protection supervisory authority. The supervisory authority responsible for us is the Bayerisches Landesamt für Datenschutzaufsicht (BayLDA), Promenade 18, 91522 Ansbach, Germany, poststelle@lda.bayern.de.

For data protection inquiries, please contact our Data Protection Officer: ascon-Datenschutz GmbH & Co.KG, email: office@ascon-datenschutz.de, phone: +49 911 14 89 86 51. You can also reach us directly at chetra@chetra.de.