Privacy & Data Policy →

We collect information you provide directly to us, such as when you create an account, make a purchase, contact us, or participate in surveys or promotions. This may include:

• Name, email address, phone number, and company details.
• Billing and shipping information.
• Communication preferences and correspondence.

We use the information we collect to:

• Process orders and deliver products and services.
• Communicate with you about products, services, and promotions.
• Improve our website and customer experience.
• Comply with legal obligations and enforce our policies.

We do not sell your personal information. We may share your information with trusted third parties who assist us in operating our website, conducting our business, or serving our customers, provided they agree to keep this information confidential.

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

If you are located in the European Economic Area, you have the right to:

• Access and receive a copy of your personal data.
• Rectify inaccurate or incomplete personal data.
• Request deletion of your personal data.
• Object to or restrict processing of your personal data.
• Data portability.

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including satisfying legal, accounting, or reporting requirements.

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at privacy@chetra.com or through our contact form.